Party City is a well-known brand that specializes in party supplies and decorations. With numerous locations across the country, Party City has become a go-to destination for customers looking to throw the perfect party. The brand prides itself on offering a wide range of products, including balloons, costumes, and themed decorations, to cater to various party themes and occasions. From birthdays to weddings, Party City aims to create a fun and festive atmosphere for every celebration. With a reputation for quality, convenience, and customer service, Party City continues to be a top choice for party planners of all ages.
Reviews
I LOVE THIS PARTY CITY, THE YOUNG LADIES ARE ALWAYS FRIENDLY 👏🏽💐💐💐, BEAUTIFUL SMILES, TAKE THEIR TIME WITH YOU TO ASK IF YOU HAVE EVERYTHING YOU'VE COME FOR, CLEAN STORE🏆 …
Ordered birthday balloons to be delivered between noon and 3 they weren’t delivered called the store at 6 on hold for manager for 10 minutes. Manager answered “oh yes there are here want me to get them indeed to you?” No I wanted them during hours I asked for them. “Ok we will cancel order “ CLICK!! Wow! A call to me at 3 saying we have no drivers would you like to pick up would have been so much easier. Bye bye party city
This party city has some very unprofessional employees. The girl blowing up the balloons was on her cell phone talking to her boyfriend while complaining in front of customers about how busy she was. I thought it was inappropriate to ask the only person working the register if he was busy. The store doesn't close until 8. If she is so busy she probably shouldn't be talking on her phone.
Purchased balloons on line. 4 small Mylar balloons. Walked in 20 minutes after store opened, asked to fill balloons, was told there would be a 4 hour wait time. 3 people behind the counter, NO other customers at check out, by the time they told me it’s was a 4 hour wait, they could have filled the balloons. One person on the phone, male manager told sales person to tell me about the wait time, as he was doing nothing at the time. Huge disappointment. “ buy on line, get it filled at store.” Absolute horrible customer service.
Had an encounter with 3 employees. The cashier with pink hair was nice, but didn’t alert me to the exchange/return policy. The male manage was BEYOND rude and dismissive ACTUALLY WALKED AWAY FROM ME WITH ZERO SUGGESTIONS and the lady manager came off with attitude, but at least gave me the option to call the 800 number without giving me the number - 🤷♀️. I will not shop there again.
Placed two orders yesterday. Received texts & emails this morning stating that my orders were ready. I get to the store everyone is looking around for my stuff, couldnt find it. Order was partially ready, my balloons were not blown up, they were not that busy for my order not to be completed. 5 mins later one of the balloons I purchased deflated & also had a white substance on it. Customer service needs work.
Busy but helpful. I'm glad we have at least one. Ordered a bunch of balloons for a gala. They delivered them on time. They turned out great.
Didn't have what I was looking for. Store does have some fun items for birthday and special occasions.
Location
3754 Virginia Beach Blvd, Virginia Beach, VA 23452, United States
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
09:00 AM - 09:00 PM
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Saturday
08:00 AM - 08:00 PM
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Sunday
10:00 AM - 06:00 PM
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